Frequently Asked Questions

Can I trust BloxBear?

Absolutely! BloxBear is a safe and reliable marketplace for purchasing in-game items, like Grow a Garden pets, Brainrots, and more! With thousands of successful orders, speedy deliveries, secure payments, and 24/7 customer support, BloxBear ensures a smooth and trustworthy shopping experience. Don't just take our word for it— go check out our customer reviews and Discord Server from our countless happy customers!

Can I get free items?

While we do not offer free items with purchases (excluding offers), you can win free rewards by joining our Discord giveaways at https://discord.gg/BzFpZxgUmG! We frequently run giveaways where you can win exclusive in-game items and currency.

How do I claim my order?

1. After purchasing, join our discord server (linked at the top of the page!) and open a ticket in the "order-ticket" channel.

2. Provide us with your order number

3. Receive your items!

OR watch our tutorial here!

Can BloxBear.com get me banned?

No! We have thousands of successful sales & happy customers and we have never had a single report of anyone getting banned for using our site!

What do I do if I can’t claim my order?

No worries! Just open a ticket in Discord using your order confirmation number, or talk to us on live chat.

What is your refund policy?

Since all items are digital goods, we do not offer refunds once an order has been delivered. However, if there is an issue—such as an item not being received due to an error on our end—our support team is available 24/7 to assist. If a refund is necessary, it will be processed according to our policy.